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health.engage
Personalize Outreach and Deliver Health Insights to Drive Better Outcomes
health.engage is b.well's intelligent, data-driven solution for consumer outreach and engagement. Orchestrate sophisticated health programs driven by real-time data, guided by clinical logic, and delivered through consent-aware communication channels that adapt to individual preferences.
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Health Insights Across Every Communication Channel
Turn complex data into actionable health insights, leveraging clinical guidelines, behavioral science, and omnichannel marketing automation to power the most personalized and relevant digital health experiences in the industry.
Precision Personalized Engagement
Leverage clinical data to create targeted health insights and track engagement directly to meaningful health outcomes.
Close Critical Care Gaps
Automate engagement across multiple channels, aligning with individual consumer behavior and preferences to improve health outcomes.
Unify Fragmented Communication
Break down silos between clinical, marketing, and operational teams, creating a consistent, insight-driven communication strategy.
Intelligent Health Insights, Personalized at Scale
health.engage transforms raw data into meaningful health insights by combining advanced analytics, behavioral science, and adaptive communication strategies. Don’t just send messages, create personalized health journeys.
Driving Consumer Engagement with Precision Health Insights
health.engage transforms consumer outreach by turning complex health data into meaningful engagement. Each capability is designed to personalize communication and drive better health outcomes.
Comprehensive Care Gap Library
Access 200+ configurable Clinical Quality Language (CQL) libraries aligned to quality measures, clinical guidelines, Merit-Based Incentive Payment System (MIPS) requirements, and NCQA’s 83 digital measures.
Advanced Segmentation
Utilize integrated analytics to stratify healthcare consumers using care gap propensity scores, enabling precisely targeted interventions for high-risk and rising-risk populations.
Intelligent Next Best Actions
Recommend individualized, actionable steps based on comprehensive health status, care gaps, and behavioral patterns.
Cross-Channel Automation
Deliver personalized outreach via SMS, email, push notifications, IVR, and in-app messaging, continuously adapting based on engagement data.
Gamification and Rewards
Create health-related incentives to drive participation, adherence, and sustained engagement.
- Boost Engagement and Adherence
- Elevate Quality Scores
- Personalize at Scale
- Enable the Entire Engagement Ecosystem
Transform Consumer Communication Strategies
Empower healthcare organizations to create meaningful, personalized health insights that drive individual participation and care plan adherence.
- Increase preventive care rates
- Improve consumer follow-through
- Build loyalty and community trust
Optimize Performance Through Intelligence
Leverage data-driven communication to improve Star Ratings, HEDIS, H/CAHPS performance, and more.
- Streamline quality measure tracking
- Reduce manual outreach efforts
- Demonstrate measurable improvement
Deliver Dynamic, Clinically-Validated Outreach
Develop white-labeled, personalized communication templates that resonate with every population type and individual.
- Generate dynamically tailored content
- Integrate provider-specific details
- Support multilingual engagement
Optimize Engagement Across All Systems of Care
Easily integrates with existing analytics and population health and care management systems, enhancing investments and clinical workflows.
- Bring siloed systems and data together
- Leverage existing investments to deliver ROI
- Understand population trends and patterns
