Founder and CEO Kristen Valdes has spent her entire career focused on providing quality healthcare to underserved populations in our country. When Kristen experienced the healthcare system as a consumer, she quickly realized that she hadn’t accomplished nearly enough.
Her middle child Bailey suffers from a significant autoimmune disorder. Even as a healthcare “expert,” it took Kristen seven years to advocate for her daughter to get an appropriate diagnosis. Together, they experienced countless misdiagnoses, costly repeat procedures, and diagnoses based on limited and siloed health data.
By day, Kristen was a health plan executive. By night, she was a excel lab-plotting mom.
In fact, Kristen was the only person able to successfully pinpoint her daughter’s medical issue by aggregating, analyzing, and considering all pieces of her daughter’s health data. Specialists continuously brushed off Kristen’s suggested diagnosis until one day, her daughter was hospitalized with a life-threatening complication from a medication contraindicated to that specific disease.