health.access is b.well’s AI-powered care access solution that allows consumers to find, and book the right care. We eliminate the complexity of healthcare access by creating a seamless, intelligent experience that connects consumers with the right services across virtual, digital, and in-person.
Streamline Healthcare Access Across Every Touchpoint
Simplify the entire care journey from search to scheduling. Whether seeking a provider, mental health support, a retail clinic, or a digital health service, health.access removes friction, creating a unified, consumer-friendly experience that makes access to care effortless.
Simplify Care Access & Increase Engagement
Transform fragmented healthcare scheduling into an intelligent navigation experience that overcomes barriers, guiding consumers to care through easy-to-use tools.
Optimize Provider Workflows & Pre-Visit Efficiency
Reduce administrative burden through intelligent matching, automated workflows, and integrated pre-visit processes that streamline care delivery.
Create Seamless Care Experiences
Bridge gaps between different care settings, ensuring a smooth, comprehensive journey from initial search to follow-up.
Reinvent Consumer Healthcare Access
Healthcare access remains a persistent challenge. Traditional systems create confusion, friction, and frustration. health.access solves this by creating a digital platform that doesn’t just list options—it intelligently connects people with the right care, making navigating care a smooth, intuitive process.
Advanced Healthcare Access & Scheduling Capabilities
health.access reimagines how consumers access care across diverse healthcare touchpoints. Each capability is built to streamline scheduling, reduce friction, and personalize the care access experience.
Find Care with Natural Language Processing (NLP) & Filters
Smart, consumer-friendly search across provider directories, health services, and third-party programs using natural language and contextual filtering.
Intelligent Service Matching
Match users to best-fit services based on symptoms, benefits, preferences, and real-time availability.
Integrated Scheduling Ecosystem
Connect seamlessly with internal EHR scheduling systems, retail clinics, and partner tools via API or SDK, supporting real-time availability across multiple care settings.
Transparent Wait Time Management
Provide transparency on earliest appointments, wait times, and appointment types while supporting load balancing across provider groups.
Appointment Management & Pre-Visit Preparation
Enable users to view, cancel, and reschedule appointments while streamlining preparation through integrated insurance verification, eligibility checks, and digital intake forms. Receive visit instructions, forms, and reminders to reduce no-shows and enhance the care experience.
Flexible Access for Caregivers
Allow guest access and dependent booking, empowering caregivers to search and schedule care for loved ones without complex login requirements.
- Personalized Care Navigation
- Operational Efficiency
- Comprehensive Care Access
- Care Equity & Accessibility
Empower Consumers to Find the Right Care Effortlessly
Transform how individuals approach healthcare access, making navigating care a personalized, stress-free experience.
- Reduce search complexity
- Increase care engagement
- Improve health outcomes
Optimize Healthcare Resource Allocation
Streamline scheduling and provider management through intelligent navigation tools.
- Balance provider capacity
- Reduce administrative burden
- Minimize appointment no-shows
Expand Healthcare Touchpoints Beyond Traditional Boundaries
Create a unified platform that connects consumers with diverse care options.
- Support multiple care settings
- Enhance third-party service utilization
- Improve overall care accessibility
Democratize Healthcare Access for Diverse Populations
Provide inclusive, user-friendly scheduling tools that support diverse patient populations and reduce healthcare access disparities.
- Support multiple languages
- Accommodate diverse patient needs
- Improve access for patients with mobility or technological constraints
