Effective Date: May 4, 2016

Last Updated: May 12, 2020


This Privacy Policy (this “Privacy Policy”) explains how b.well Connected Health, Inc. and its affiliated entities (“b.well”, “we”, “us” or “our”) collect, create, use, process and share personally identifiable information in any b.well-branded website, mobile application or interactive feature that links to this Privacy Policy, including our website, b.well mobile app and related services (collectively, “Services”).  

We may provide additional privacy notices to you at the time we collect your data. This type of an “in-time” notice will govern how we process the information you provide at that time.  An in-time notice can also include the terms of service and privacy policies for the services of third parties that you choose to access and use through your b.well account.  Their terms of service and privacy policies – and not b.well’s Terms and Privacy Policy – govern how these third parties collect, create, use, process and share personal information. 

The b.well Terms of Service (“Terms”) include defined terms that we use in this Privacy Policy.  This Privacy Policy is incorporated by this reference to the Terms.  Conflicts or inconsistencies between this Privacy Policy and the Terms are interpreted with precedence given to the Privacy Policy with respect to its subject matter.

We encourage you to read this Privacy Policy from top to bottom, or use the following links to read specific sections that describe our privacy commitments to you. 

The Categories of Data We Collect

How We Collect Personal Data

Why We Collect Personal Data

How We Use Personal Data and Non-Personal Data

How We May Disclose Personal Data and Non-Personal Data to Others

Users in the European Economic Area

Residents of California: Your California Privacy Rights

Medicare Beneficiaries:  Access to Your Medicare Claims Data through CMS Blue Button 2.0

Deletion Requests, Dormant Accounts and Data Retention

Information Security

Email, Text Messages and Push Notifications

Changes to this Privacy Policy

International Transfers

Your Privacy Choices and Rights, Relating to Our Services

Additional Privacy Notices